[Resolved] Reliance Jio Infocomm — assured additional data has not been credited.

Beast Incarnate

from Kolkata, West Bengal

Address:

743144

Hi team,

Since 21st august i am following up with jio on jio request id : sr00000cac3j which was raised for not getting additional 10gb 4g data against the recharge of rs 399/-. The offer is valid for my current handset mi max 2 but still now the issue has not been resolved.
Please look into this on priority.

Regards,
Sayan
Mob: [protected]

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Sep 1, 2017

Complaint marked as Resolved

A person called Ravi is calling me again and again and asking for my card details. When I told him to share his email id so that i can provide the details over mail then he dropped off the call. His number is : +919060872603. Previously he called from +917633860271.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Sep 01, 2017

Updated by Beast Incarnate Hi Team,

Just few mins earlier i got a call from [protected]. The person told that he is from Jio and he needs my debit card details(card number, expiry date & cvv) that he could refund Rs 399/-. I asked him to provide his email id that we can make it documented but he dropped the call and now he is not responding to me. I think that was not a genuine call.

Please look into this.