Reliance Jio Infocomm — Complaining about jio network & speed issue:

Address:	713321
Website:	All:

Dear Sir / Madam,
Good Evening.
Myself Biplab, an user of Jio Prepaid service.
My Jio no. is: [protected]
I am using Motorola Moto G3 handset (Volte).

I am using this connection since last 2 months.
From few days I am getting a very pathetic network in a particular location in outdoor and indoor coverage and also I am getting a very poor 4G speed (in a particular location).
I am getting 0 to 1 signal bar, sometimes it's showing "No Network"/"Emergency Call Only" when I am in indoor coverage and in outdoor coverage some times it's showing 1 (maximum) to 3 signal bar and also some times it showing "No Service"/ "Emergency Call Only".
Not only me, some of friends are also getting same experience like me.
Cust. Care Representatives are saying that my handset does not support 850 band that's why I am likely getting this issue.

I have put down a screen shot where it clearly mentioned that my handset support more than 850 band and also some complaints no. which I got since few days.
Kindly see the attachment.

I have complained many times to resolve my problem & every time I am getting a new complaint no. inspite of that my complain has not been resolved.
Cust. care told me that it will take max to max 48 hours to resolve.
After 48 hours when I called up to the cust. care that my complain has not been resolved, on that time they raised a complain and again they were assured that it will take 48 hours to resolve my complaint. But alas ! I am still facing the same experience.

I am totally fade up with this service.
I would like to give you the exact location in where I am facing this problem.
Existing complaints adress are mention below:
Joypuria Colliery
Labdmark= Joypuria Recreation Club
Vil+P.O= Dakshin Khanda
Dist= Burdwan
State= West Bengal
Pin= 713321

Kindly look into matter and do the needful.

Regards,
Biplab Chatterjee
Jio No.: [protected]
Alt. No.: [protected]
H/S: Motorola Moto G3 (Volte)