Reliance Jio Infocomm — Complaint about jio recharge failure | |
I had recharged my jio number [[protected]]for the 599 rs plan On 4th of june 2020 through freecharge. I have received sms from jio confirming the recharge. The net banking transaction id for the payment of rs.599 is fcva[protected] and operator i'd is fcva[protected]. I'm unable to make any outgoing calls in spite of recharging it. Please resolve immediately. Was this information helpful? | |
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Reliance Jio Infocomm customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
The customer service personnel called me and he is asking my atm number saying I need to pay 1000 rupees. I'm really disappointed with their attitude.why do I need to pay 1000 I have recharged and I have received confirmation about recharge but my recharge plan is not activated. Is this my problem? Why do I need to pay him? Furthermore he is threatening me about my complaint. I had problem with their service so filed a complaint. Is this not a consumer right?? Please resolve my problem as soon as possible.
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+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001