Reliance Jio Infocomm — complaint regarding not receiving of jio phone and rude and disrespectful behaviour of seller.

Website:

www.jio.com

I had done my pre-booking of jio phone through vishnu traders bjs colony jodhpur rajasthan in the month of september but not yet received the phone.
Everyday from last 25 days i'm receiving a message and a phone call that my phone is ready for pickup from the above mentioned store, but when i went there he said that company has not delivered the phone and was unable to give satisfied reason.
I am facing problem, everyday i visit there and he says same reason.
I request you to quickly resolve the problem as fast as possible unless i will take a prompt action.
Thanking you