Reliance Jio Infocomm — Data Exhausted without using

Reliance Jio Infocomm — Data Exhausted without using

J Jim007 from Aluva, Kerala

Hi, this is the 4th time i am facing this issue. I started browsing at 6:15pm and at 6:40 pm i have received a message saying that my data pack is exhausted for the day. I only had used 2.5mb in the morning and went office. Actually this is the 4th time happening the same issue in my number and do not have proper response from the customer care team as well, they are asking me to recharge with 50rs data pack. This is a request to people who face the same issue please make it known to everyone by sharing over here. Was this information helpful? No (0) Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Comments

deepthi gowtham

from Uttukkuli, Tamil Nadu

I am also facing this problem. Within 5 mins my jio 1.5 gb data pack was exhausted.

Alexis Sanchez

from Pune, Maharashtra

I am facing the same problem. Is your issue resolved?

vickyb705

from Bengaluru, Karnataka

I am facing the same problem from past 10 days. Is your issue resolved

Kaizad Turel

from Mumbai, Maharashtra

Hi, I am facing the same issue of data exhaustion without using the Jio device. And to ensure it is not being used, I switch it off when I am not using it. Despite that, my data gets used up and I get the cut-off speed of 64 kbps or whatever is the reduced speed. And upon checking the data usage on the phone, it shows that I have used less than 400 mb. The customer service is really ####### and stupid as they will never understand the plight and will repeatedly tell you to reset device settings or change your phone's auto update settings.
This is clearly a case of product service theft and violation of cellular consumption norms.

Rittwik Neogi

from Kolkata, West Bengal

I'm also facing the same problem from past 4 days...after all its reliance and they are experts in cheating..

Ami D

from Hyderabad, Telangana

iam facing the same problem, for the last 7 days . the wifi is always in blue colour, gets disabled on its own, and without usage..i get a mail saying my data limit is over, does anyone one have a solution for this?