Reliance Jio Infocomm — deactivation of sim

Address:

Mumbai City, Maharashtra, 400063

I want to deactivate my sim card as the ownership cannot be change from your side

I was calling from last week 3rd aug 18.
But there was wrong information given to me every time.
I gave request for change of ownership 2 months back in jio office there also wrong information provided by the person who left the office last week
2days back i got call from customer care she told to change address from jio office first as registered add. Is under-development.
And the number was disconnected yesterday, but in evening i received mail
That number will be active, and again the number started normally.

And when will i get the money which i invested while changing of ownership,
The registered address. No one is staying as specified above.

Hoping this mail will sort out my issue.

I am very much diappointed.

Kindly do the needful and revert back