Reliance Jio Infocomm — deduction of money twice and also payment failed

Address:Satara, Maharashtra

Hii,

I recharged twice on my jio no.[protected] on 3rd january 2019 at 9:00 am through myjio app using debit card. But everytime it shows payment failed and also rs 349+349 deducted from my debit card. So please help me to refund my money.
How can i get my deducted money back??
If this cases happen everytime no one will use myjio app for payment. How we can trust on jio.
Please help me and solve my problem.

[protected]@gmail.com
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Some person with the phone number [protected] is texting me in whats app. He is harrasing me and insulting me by using some unparlimantory words. He is insulting me saying im a ###.

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