Reliance Jio Infocomm — executive abusive and rude behavior

Address:

Kolkata, West Bengal, 700016

I am having jio network issue from last 2 days, i also complained about it but there was no improvement. A message came about the solve issue and mentioned that if the problem is not solve than contact jio customer care on 199. I called up and had a word with a male executive, first he listened to me and said let me check and than asked the android version so i told him its 6 but he said your phone is not updated new version is 7, so i told him that it's my new phone and i dint had this problem with aircel, it was running good and network was also great, i told him that you'll didn't resolve the issue so you are blaming my phone and then the executive became extremely rude and said than solve your problem by your self and was speaking rubbish, so i told him to shut up but he didn't, he told me to go and learn different language and my parents have have educated me and then he disconnected the the or put it on mute at that very moment, i was saying hello but no answer. I even couldn't reply him for his rude and abusive behavior. If you'll will not take an action than i will file a complaint against jio customer care.