Reliance Jio Infocomm — I'm complaining about the customer care executive.

I had a doubt maybe a misunderstanding. I texted at jio care and asked for a callback. The executive name is saritha. She had a very harsh and rude tone and when i pointed that out she started picking up on me. A person might not be going through a good time and that's not an acceptable way of talking. She was literally fighting with me. She works in a customer care so even if i'm being very stupid she cannot misbehave with me or if she can do that then please make sure you take only intellectual customers.