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Reliance Jio Infocomm — internet speed like 2g

My name is deepak and my jio number is [protected]. After i filed a complaint against them they started my services like calling and internet but internet speed remains like or worsen than 2g. The maximum speed which i get is 10/sec. It lowers after 7pm even google homepage didn't open. My alternative number is [protected]. I also attached a video regarding this issue.
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Complaint Status


[Jul 25, 2019] Reliance Jio Infocomm customer support has been notified about the posted complaint.
Updated by deepak singhroha Jul 27, 2019 The problem shown as resolved but problem remains the same 2g still now
Updated by deepak singhroha Jul 30, 2019 Still the problem remains the same
Complaint comments  1 Comment     Updated: ShareTweet

Comments

doesn't matter how many times you complaint.. they will simply say usage is high in your area. So, your are getting low speed. when you ask for better coverage they will say that they are working on it and there is no particular time frame. After 5/6 years also they will give you same answer. Not just this company everyone other company is same..
SasankG's reply, Jul 25, 2019
forgot to mention customer service representatives are horrible, rude & useless. when you greet them with polite they will say "YES" and they don't even have time to wait for 30 seconds for customers response on live chat. Its their own internet connection which is slow, don't know when they will realise that. They're appointed to give us response from bunch of pre-installed templates on their screen.

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    I want to submit Complaint Positive Review Neutral Comment
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    Reliance Jio Infocomm
    Customer Care Service
    Customer satisfaction rating
    4%
    Complaints
    5438
    Pending
    0
    Resolved
    242
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View Full Information
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