Reliance Jio Infocomm — issue with my network

I'm using jio network. When i have upgraded my package from 449 to 1699 i have found an issue with my network. When we start browsing something network speed is 1m/s but still it's loading. While there comes an message that your internet is exuasted without even using it. I am suffering a lot with these network issues. Please resolve it as soon as possible.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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I did recharge of 149 on my jio number, money get deducted from my account and recharge was not successful, gjve me my money back.
I did recharge of 149 on my jio number, money get deducted from my account and recharge was not successful, its mentioned like "sorry, we are unable to proceed your request". Then how my money get deducted?? I called your call centre asoociate and they haven't help me also. Please give me my money back or either service.

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    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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