Reliance Jio Infocomm — jio internet forgery | |||||
Reliance jio internet usage forgery: On 7th jan 2018, 11.11 am, i received one sms from jio as my high speed internet data 1.2 gb (Rs.199 plan) was exhausted. To be mentioned, i didn't receive alert msg of 50%, 90% usage which jio usually send. I doubted and checked my jio app and confirmed the same. As a mater of fact my usage was around 200 mb only at that time. I've attached the screen shots of internet usage in my redmi note 3 and jio's itemised internet usage details. Mi users will be familiar with the data usage options in miui. There are no evidence of internet usage of 1.2 gb, both in my mobile usage history and my jio app. I contacted jio customer care they checked and replied me that i used 1.2 gb and asked me to check my statement in my jio app. I downloaded the itemised data usage bill from jio app and found the internet usage as total of 322 mb. I dono why jio is cheating on their customers. I've all the proofs that my data usage didn't exceed more than 350 mb. Somebody please help me with the needfull. It might seems silly but i paid for the service and it's waste of my hard earned money. Small or big, it is a forgery and they must pay for this. I need justice Was this information helpful? | |||||
Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||||
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