Reliance Jio Infocomm — jio preview booking transaction failed

Hem31

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411048
Website:	Jio.com

I tried to do a pre booking for the new jio phone but in the end it showed me the message that my transaction failed but the money got deducted from my account and whenever i call the customer care they say that there's a separate phone no. For issues related to pre booking of new jio phone, and when i call that no. It gives no information about the issue that i am facing.
This is my transaction id fv000000xepw.
Please do refund money as soon as possible.

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 27, 2017

Updated by Hem31 In the subject line it's a typing error it was supposed to be "Pre Booking" not Preview Booking