Reliance Jio Infocomm — jio recharge amount not transfer to jio account

Address:

Gandhinagar, Gujarat, 382007

P1912052232550255532811 transaction no.

Debit txn of rs. 1659.00 made in a/c xxxxxxxx1862 by upi/[protected]/to:[protected]@citibank/fr:[protected]. Clear balance in your a/c is rs. 1108.70

I have recharged for rs. 1709 and -50rs vouchar applied.
So total debited amount is 1659 dated 5 december 10:31 pm.

But in account it is not reflected.
Jio no. [protected]
My contact info. [protected] gujarat.