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Reliance Jio Infocomm — jio recharge scam/ fraud -payment done but no recharge

I have made the payment through myjio app
Upi payment via pnb bank and paytm.
[protected]@icici

Paytm transaction successful
Pnb money deducted
Jio payment declined

Then where is my money?

My money is deducted and paytm payment gateway is successful.

But jio did not get activated.
Details in attachment.

My jio number is:[protected].

Alternate number is:[protected]

Upi ref id:[protected]

Complaint Status


[Feb 28, 2018] Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001