[Resolved]  Reliance Jio Infocomm — jio transaction failed and money not refunded

Address:Rajsamand, Rajasthan, 313324

Please note i tried to book jio phone through internet banking, rs. 500/- twice were debited from my account on 24th august 2017 ; as per the sbi bank details same amount is been credited to jio account on 25th august 2017, details of the same is given below.

My account no:- [protected]
Bank name : sbi
Branch - kankroli
Jsbi[protected]igabwwhvv9 - 500/-
Jsbi[protected]igabwwefe1 - 500/-

Both transaction were failed & i didn't got any confirmation of mobile booking nor the amount is credited in my account.

You are requested to look into the matter & kindly credit the amount at earliest.
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Mar 16, 2018
Complaint marked as Resolved 
Thanks to Jio for the response I both my transactions are confirmed & i received the JIO Phones.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Comments

*99# is not supported on my number

Before 10 days I was ill. And I talking my parents very much. Jio barred my call. My parents is waiting my call daily. I m student. Please my jio [protected] no. Call not going solution will solved. My parents and my family and me very thankful to u.
I was recharged 400 rs tariff last month. but i cant use my mobile data and phone calls... your customer care number is switched off and not rechable. my jio number:[protected].

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