Reliance Jio Infocomm — Jio welcome offer bar code redeemed by another illegally

Address:Faridabad, Haryana, 121005

Dear Sir/Madam,

I have generate Bar Code from my 4G Mobile 18.10.2016 but when I went to Reliance Digital Store 19.10.2016 for new JIO connection at your Faridabad Store Reliance digital (Mini) 5L/172, Faridabad, they put my finger print and after process all data have told me that my Welcome offer Bar Code has been redeemed. I am helpless why my IMEI phone generated bar code redeemed while i have not taking any Jio Sim. Please help me it's very urgent that my IMEI / Bard Code has been stolen by another.
It's too big problem because my AAdhar and KYC are registered for generating the code.

my Bar Code is [protected] Bar Code Generated from xiaomi redmi 3S prime

Please do very needful & urgently thanks

BALBIR SINGH
MOBILE [protected]
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

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