[Resolved]  Reliance Jio Infocomm — my two purchased voucher plans invisible from redeem feature of my voucher feature on myjio app

I have purchased two voucher plans through myjio app 1. Rs 399 27/11/2019 transaction id - bv000017t2ht 2. Rs 1699 transaction id-bv000017xspm both voucher are successful but both voucher are invisible from redeem feature of my vouchers feature on myjio app, both voucher till 05 december 2019 shown myjio app, after 05 december not shown sir please reflect my vouchers on myjio app or refund my money
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Dec 21, 2019
Complaint marked as Resolved 
my problem was resolved. i tried to insert my sim in another VoLTE handset, then my vouchers feature in myjio app of other handset. i got both vouchers, from there i have redeemed both vouchers.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Dec 21, 2019
Updated by ramawatarsmpr51
Now i do not need a solution. Because my problem has been resolved, i request you to please close my complaint.
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