Reliance Jio Infocomm — No calling service

Address:

110063

I recharged for jio prime membership and also the 300₹ package but even after 2 complaints on their customer care i am unable to call via my jio number. When anyone else calls me my number seems switched off. Kindly assist me for the same. I want the recharge amount to be reimbursed. This is highly ridiculous that a customer even after paying for the service is nt being provided for. And this will only lead to a bad feedback and i am definite that i will no longer avail jio services once this amount is refunded.