Reliance Jio Infocomm — no high speed internet

Address:

400076

Phone number : [protected]

I am on a prepaid plan whereby i am entitled to 2 gigabytes of high speed internet everyday. But lately i have only been able to tap into lower speeds throughout the day. I use the sim card with a jio dongle. The problem has persisted for over 10 days now despite recently recharging my plan too. It is a great inconvenience. Please fix it.