Reliance Jio Infocomm — no network, no tower, no phone calls, no sms

Address:

Ahmedabad, Gujarat, 380013

Sir,

I am Personal Secretary to Shri Shivanand Jha, IPS DGP Gujarat State and sit on 1st floor of Police Bhavan, Sector-18, Gandhinagar, State Police HQs.

2. I do not get a single tower or do receive any phone call, since I have migrated from Vodafone & feel very depressed, deplored & helpless. I feel as if I did a crime by shifting from Vodafone to Rel.Jio

3. Kindly do the needful in the matter to solve my problem or refund my amount so that I can shift to my original Vodafone, coz without phone, sms and OTPs how can I function and discharge my duty as P.A to DGP, Gujarat State, coz I receive hundreds of phone call on routine basis.

4. I haven't recd. a single phone since last 8 days, which is quite pitiable & deploring. This sort of lapse & lacunae was not expected from Reliance Jio (so called pioneers in the Communication Industry).

5. However, I use to get full coverage in my previous Vodafone SIM.

6. As PSI & Personal Assistant to The Director General of Police, Gujarat State, Gandhinagar, I have to attend and answer many phone calls daily and as a result, I am stuck up due to mobile portability and especially your JIO SIM.

7. I therefore request you to do the needful at the earliest or refund me the amount paid to you in advance towards 3 months prepaid services after your so called administrative charges, coz I am totally unsatisfied with your services and network problems.