Reliance Jio Infocomm — non activation

Address:

Kamrup Metropolitan, Assam, 781038

I purchased online one jio router delivered to me on 5.10.17 and subsequently a jio sim on 6.10.17 from one r. K. Trader located at bora market, srinagar area in r. G. Baruah road, guwahati. But i regret to bring yo your notice that i am yet to receive the sms notifying about the sim number with which ti sctivate it. I have repeatedly visited the said r. K. Traders but to no avail. Every time they give some lame excuses and gives me adsurance of notifying me about the sim number to no avail. I have purchased the same fir my daughter whi studies in delhi university anf it is not possible for me to acquire am alternative sim from alternative sources. I now request ti resolve the matter immediately.