Reliance Jio Infocomm — number portability issue

Address:

Ramgarh, Jharkhand, 829122

Dear sir, i am consumer of reliance communications limited since more than 15 years, my reliance mobile number is [protected]. I have following complaints against company: since nov 2017 there is no network in my number, i got a porting id on 7th of november and when i go to get my number ported to idea my request doesn't go through, on 11th of november i get a msg from jio that your number has been successfully ported to jio which i have never requested for so i ignore the message thinking that it could be a mistake and then after trying for a month to get the number ported i finally reach out to the nearest jio customer service outlet where in get to know that my number has already been ported to jio but with someone elses name. I don't understand how can someone else get the number which i have been using from more than past 15 years and of which i have the porting id and the number is not even activated from past 2 months. I believe that this is just a strategy from jio to get the number blocked for 90 days and then it can issue the number to its customers as its a very very old rcom number and a good one aswell. Due to this i am facing a lot of problems, since number is circulated every where like at bank accounts, gas agency, aadhar card etc. Would be great if you could solve this problem for me and get my number ported to my name as its getting very very frustrating running for a number to different service providers.
Please respond asap if this could be sorted.