Reliance Jio Infocomm — outgoing call is blocked

Address:

Kaimur, Bihar, 821109

I reacharged on 15th october 2017 of 399 since then when i call sound comes your record is temperarily blocked please recharged imidiatel and call is not complete on 27 october i complaned in consumer care they took time of 48 hours to correct it. but it not happens again i did complain on 29th october.then then took time on 24 hours.but coudnt solved then consumer care told me to complane higher authority.