Reliance Jio Infocomm — please resolve problem

Ramatulasi Ghanta

from Hyderabad, Telangana

Address:

521108

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 1st of september 2019. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls although i recharged. Please resolve immediately.

Regards
G ramatulasi
[protected]

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Sep 01, 2019

Updated by Ramatulasi Ghanta I have done payment through icici net banking. My transaction I'd is[protected]

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Comments

dinesh12371

from Mumbai, Maharashtra

My amount is deducting but recharge is not done and not return my money. Last 30 day 3/8/2019
I very tired from jio custemer care service

dinesh12371's reply, Sep 2, 2019

349 rs amount deduct in my account and not recharge done I many complaint in jio care but it's not return my amount so what I will do.

Like Cute Videos

from Mumbai, Maharashtra

I recharged 399 Plan (50rs Voucher used =349) through Bhim app the Transaction was successful but the validity has not extended yet, there is no option to activate on My Plan section.When i checked the Bhim Transaction list it was successful,
Mobile no.[protected]
Transaction id:[protected]