Reliance Jio Infocomm — poor network at delhi-110086

Address:

110086

Dear sir,

I have applied all terms as you mentioned below but the signal is still very poor.

Please do the needful urgently...

[protected]
— original message —
From: "ram raj"
To: [protected]@jio.com
Sent: thursday, february 15, 2018 2:05:48 pm
Subject: re: poor signal at kirari suleman nagar, delhi [#15008196]

Please try this no. [protected]

— original message —
From: "jio care"
To: "ram raj"
Sent: thursday, february 15, 2018 1:02:10 pm
Subject: re: poor signal at kirari suleman nagar, delhi [#15008196]

Dear ram,

I am sorry that you are experiencing network issues.

I tried calling on your alternate number [protected] but the call was busy.

Please try the troubleshooting steps mentioned below to try and fix the issue:

1. Ensure that jio sim is in sim slot 1
2. Ensure that the network mode is lte/gsm/wcdma
3. Airplane/flight mode is off
4. Data routing is done through jio sim
5. Voice service is routed through jio sim
6. Data roaming is switched on

Also ensure that your handset is updated with the latest software version.

Once these settings are intact, you will be able see jio network on your handset and you will be able to make calls seamlessly.

If the issue persists, please help me with the details mentioned below:

1. Numbers you tried calling (Mention 2)
2. Issue date (Not older than 3 days)
3. Issue time (Hh:mm - am/pm)
4. Which handset are you using?
5. Exact address where you are facing this issue (With landmark and pin code)
6. Alternate number to contact you
7. Error message you see on your home screen

For more information, write to us at [protected]@jio.com

Thank you,
Kalpesh rajdeo
Team jio

Empower yourself with our 'how to videos'. Simple solutions! To know more, android users click here ; computer users here.

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— original message —
From: ram. [protected]@irctc.com
Date: 02/13/2018 09:55 am
To: [protected]@jio.com
Subject: poor signal at kirari suleman nagar, delhi

Sir,

I have 02 requirement regarding jio:-

I am use of jio sim and i have atleast 04 jio sim and my residential address is d-80, gali no.4, stya enclave, kirari suleman nagar, delhi-110086 (Near jagriti public school).

1.in this area there are very poor jio network in-house. So it is requested please resolve network issue as soon as possible.
2. I have prebooked jio phone on 24/8/2017, but still date i have not purchased it. Now i want to redeem my jio prebooked amount by purchasing jio phone. My booking no. Is [protected].

The following nos, i have:-
[protected]
[protected]
[protected]

—

Thanks & regards

 ram raj

Asst./admin. (O/a)
Irctc/corporate office
New delhi
Mob.:[protected]

—

Thanks & regards

 ram raj

Asst./admin. (O/a)
Irctc/corporate office
New delhi
Mob.:[protected]

—

Thanks & regards

 ram raj

Asst./admin. (O/a)
Irctc/corporate office
New delhi
Mob.:[protected]