Reliance Jio Infocomm — recharge not credited - 2

Address:

Ernakulam, Kerala, 682301

Recharge (Mrp 301) was not credited to my account after i had paid for it and got an acknowledgement. I was not able to use it either.

My complaint to [protected]@jio.com was not resolved even after 7 days of investigation, after which they responded with a blatant lie "data add on was credited to your account and you have already used it."

Jio has not provided any evidence to support their claim and it is impossible for them to do so (Short of faking evidence)