Reliance Jio Infocomm — recharge of my number

Abhishek Baba

from Jalandhar, Punjab

Address:

Mohali, Punjab, 140307

Today (11 feb 2019) at 1:28 am i complete payment of rs 149 for 1.5 gb per day pack but i did not received confirmation about the completion of payment. Even my account was debited of the value but the purchase is not shown. Please either refund the value or complete the recharge. I would like you to look into the matter and contact me as soon as possible to update me on the situation. Hoping this would not happen again

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Comments

Gaurav Bhartiya

from Meerut, Uttar Pradesh

Sir yaha per met bilkul nhi chalta hain yaha ke kisi bhi phone main net nhi chal raha hain .

Bharadwaj M V

from Bengaluru, Karnataka

Instead of recharging the number ending 55, I recharged number ending 58. When I wrote to Jio Appellate team, they directly said they cannot help. I request TRAI or any legal body to help in refund or transfer the recharge amount to correct number.