Reliance Jio Infocomm — recharged but not activated in myjio

Address:

3, BARASAT ROAD, ANANDA NAGAR, GHOLA BAZAR, DIST. NORTH 24 PARGANAS, Kolkata, West Bengal, 700111

I had recharged my jio number [protected] for the 448 rs plan on 6th of march 2019. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.448 is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: 6th march 2019 in the evening
Mode of recharge: through myjio app and sbi debit card
Amount of recharge: 448
Bank transaction id:[protected]sbi reference no)