Reliance Jio Infocomm — Refund for rejected mnp request

I had applied for mnp on 15-may-2017 at 8 pm and the order number is orn no. No00002ne67k. I also paid rs. 408= using my debit card.

The same was rejected on on 16-may-2017 at 8:30 am.

I contacted jio customer care and the agency for refund several times. I have still not received the same till date. Nobody in the world including mukesh ambani has any clue about my payment to jio.

The agency details are as follows:

Reliance digital express mini

Address: 48, state highway 113, udhayam colony, lambert nagar, valasaravakkam, chennai, tamil nadu 600092


Contact person - mr. Justin
Contact number - [protected]

I have visited the store atleast 5-6 times but there is no assurance about my refund. The jio care is also useless, they only know to welcome and say goodbye.

Can some body take this up before i go to the consumer court.
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir
M a jio user
Bt jio network is very poor in our area.
M from E sector, naharlagun, super market, arunachal pradesh. We r unable to use jio for ur poor service. For this we r using vodafone 4g. Please upgrade ur netowrk.
Thnk u
My jio no is [protected] an I recharged with Rs 408/- on 14.06.2017 but passing after 48 hours my plan is not activated. Please do needful action in this regard. I already called 5 to 8 times in customer care service centre but still not activated.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6542
    Pending
    0
    Resolved
    364
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information