Reliance Jio Infocomm — Regarding refund issue

Address:D-6 Yogicharan soc near Gurudwara sumul dairy road surat

I have discontinued my gigafiber service and applied for the refund but due to mismatch in the bank details refund got cancelled and msg has been sent with the link for updating the bank details but at the time of the entering registered mobile number for generating otp its shows refund not applicable and i am unable to update my bank details
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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