[Resolved]  Reliance Jio Infocomm — Retailer: E-Recharge Connection

Address:

600040

We have a small telecom business in the name of AMS Communication in Chennai, Chintamani area. We had approched the Reliance Jio Center for retailer ship of E-recharge for which we paid Rs.2000/-
Its been more than 4 months( since April 2017) since we have been following up with the center to fix our login app and also we had customers who wanted new connection, for which the Reliance Jio Center had to help with the Biometric.
On continuous follow up with them, they failed each time to repond.
Now, our only request to them is to refund the Rs.2000/- for which they say the money is blocked with their head office in Ahmedabad and now they even refuse to pick and answer our calls.

The customer id that was assigned to us was[protected]. My parents being senior citizens who take care of the telecom business is completely harassed with their behaviour .

My humble request is kindly with the refund.

For more details, you may reach out on [protected].

People who are in touch from the Reliance Jio center
-Anbarsan (Anbu) - [protected]
- Shanth - [protected]

Regards
Deepti