Reliance Jio Infocomm — showing incorrect usage of data and data exhausted without even using

Reliance Jio Infocomm — showing incorrect usage of data and data exhausted without even using

H Hitesh1401 from Mumbai, Maharashtra

Today (14 november 2019) i connected my jiofi device ([protected]) to my laptop. I checked available data and it was showing 2gb available. After using facebook on my laptop for the 30 minutes, the daily limit of 2gb was exhausted. Without connecting any other device, without downloading and without playing any videos, the data got exhausted in 30 minutes. Similar thing happened yesterday too. I request the company to please look into the matter and restore my available data. Was this information helpful? No (0) Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Comments

Er Raj

from Delhi, Delhi

Internet speed of jio telecom is too much slow. if tried to call from my jio number but they cant pic the call about 30 minutes.this problem is about one month before started so please solve my issue.

raju2529

from Delhi, Delhi

change to another Network . recheck