Reliance Jio Infocomm — wrong plan recharge... please help

Address:Hyderabad, Andhra Pradesh, 500044
Website:Reliance Jio

Hello sir,

This is to bring in your kind notice that my family and me are your jio prime customers.

All this time, i have been recharging under prime customers plan,

But by mistake, i have also recharged under your other plans, which is not valid on our phone. Today, i spoke to your customer complaints and they plainly said that all the money which i recharged were unused,, and now i request you to please convert those into my plan / reimburse the amount. The details are as follows -

Date - 29/11/18

Phone number - [protected]
Bkk[protected] — 102 rs
Bkk[protected] — 102 rs
Bkk[protected] — 102 rs

Phone number - [protected]
Bkk[protected] — 102 rs
Bkk[protected] — 102 rs

Phone number - [protected]
Br0001xs55jr — 49 rs
Bkk[protected] — 102 rs
Bkk[protected] — 102 rs

Luckily, all these payment have been done by single credit card ending with 3295. So, it can be easier to trace the payments.

Please do the needful, asap.

Thanks!

N. P. Saibaba
[protected]
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