Reliance Jio Infocomm — wrong recharge because of insufficient information on your website | |||
Respected sir/madam, The way recharge is shown on website, it appears that rs. 251 data voucher will give data of 102 gb for 51 days. After the recharge it showed that it is 2gb/day. This was no where mentioned on the website. Kindly refund my recharge or convert it into data so that it will be useful to me as already 599 plan is active. I hope you do accept the mistake on your website and do the needful. Am neither demanding en cashing my money nor am asking you to transfer it to any other account. Regards. Was this information helpful? | |||
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Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I recharged jio with all in one plan of 444, money was deducted from gpay but no confirmation
Reply
I have done recharge my mobile number of 444rs plan the money was deducted from bank account but till now the recharge was not updated in my jio app
Made a recharge on my jio number for amt 369. Amount has been deducted but recharge not done by displaying error message. Please do let me know whether the recharge is successful or let me know when refund can be expected.
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Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001