Reliance Jio Infocomm — wrong recharge on jio no [protected]

Address:

Mumbai City, Maharashtra

[protected] is allotted from gujarat circle, which ported in mp circle on 9th march 2018 and confirmed activation on 13th. After this confirmation of activation on 14th i insert new sim & recharged by rs.399/- the as guided by jio centre, but the sim not activated. At 22 pm on same day i got massage that new sim activated i thought the recharge is successfully but not, i again recharged by rs.498 (99+399) but earlier recharged amount become 0 zero which is refundable to me. It may refunded thru next recharge.