Reliance Jio — Money deducted through UPI while porting in my number but isn't processed

Refund not recieved of the amount deducted from my upi account while making the payment of jio prime when I was porting in to jio for my number on 11/10/2020. It was deducted from my account but the app has some error in which payment doesn't get processed so I went and made the payment through Paytm as the jio express representative informed me and said I'll recieve the refund in a few days. Attaching the txn no.
Transaction id:
LPTX88220494
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