Reliance Jio — no one received my call at jio care

Address:

Bankura, West Bengal, 722207

I doesn't contact in jio care from last 4 days...
There has ringing the customer care bell but no one received my call...
Why the customer care agents are doesn't attend my call???
So, please solve my problem as soon as possible...
Otherwise i will be deactivated my and my village members 47 jio sim card...

The jio tower distance 700-800 meter from our village (Location)... But we all are facing the network problem and internet speed problem...
We can't call properly from jio sim...
But our nearest town at bisnupur has full network coverage...
Why we didn't get full network coverage at our location???
I send a screenshot of my phn which proved the network coverage and net speed of jio sim..
Please look at the bottom of screen shot where see the tower sign...