[Resolved]  Reliance Jio — Passport not accepted in jio as id proof

Address:Dakshina Kannada, Karnataka, 575018
Website:www.jio.com

I wanted to take jio sim card and had approached a reliance digital shop in city center mangalore. I have been visitjng them for the past 2days . And they told me to comw back with something or other each time . So i was prepared and had bought my passport and a copy of it along with passport size photo. I was welcomed with a long Line of people . I waited for an hour. I looked around for information but no one was there to help. And after wating for an hour and 45 mins. I finally reached my station .they looked at my photo and then asked me to show my phone .later they asked me to show my document. I gave them my passport . They then asked me to take a copy and come back.lucky I had bought the copy along. I produced that. The guy gave me a look and said WE CANNOT ACCEPT PASSPORT COPY ! What !!! Passport is something which is's is commonly accepted as a Id proof even in profession colleges, police station, railway stations etc ! I am really fed up with this HOAX ! We r not stupid people! We do have our limit of patience. I agree that it is free and has bought a new trend to networking and the fact that reliance is causing a revolutionary change .BUT this is too much. Plse reply to this message and do the needfull
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Aug 8, 2021
Complaint marked as Resolved 
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I am samsung A5 and i have visited digital express 4 times and the employees there are refusing to give my free Reliance Jio free sim.
Reliance Digital Customer Care's response, Aug 29, 2016
Dear Ayush,

We regret the inconvenience you have faced. Please share your contact details at the http://bit.ly/RDCustomerCare and our team will assist you.

At Your Service,
Reliance Digital
Dear Valued Customer,

We regret the inconvenience you have faced. Please share your contact details at the http://bit.ly/RDCustomerCare and our team will assist you.

At Your Service,
Reliance Digital

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