Reliance Jio — Rio code is already redeemed problem

Arumuga Raja

from Mumbai, Maharashtra

Address:

625018

Dear Sir,
I have applied for Jio Sim from one of the retail mobile store at madurai and I received a sim and submitted the application along with kyc documents one months before. Within 5 days.. my application was rejected due to the code is already redeemed. I have confirmed to them I haven't given the code to anyone. But I regret to inform you that, their response was very disappointing and said I can not able to take back my application and they cannot do anything on this. I have also mail the issue to [protected]@jio.com 10 days before and remind them through mail 3 times. Apart from automatic reply mail.. i have not received any mail from jio.
I request you to intervene in this issue to find out who has redeemed my coupen. I am sure, your latest system can easily find out that information.
I also request you to solve this issue at your earliest convenience.
My coupon code is [protected]
My alternative no is [protected]
Email add is [protected]@yahoo.co.in

Regards
Arumugaraja

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Comments

DrAnshu Sahu

from Noida, Uttar Pradesh

When call in any number all says that all lines to this route are busy please try after some time .plz do some thing the I call to Jio coustmercare they are not responding call and it happens always not a problem of single day, it's not my problem it's problem of every Jio user so plz do some thing for us

yashjain9

from Mumbai, Maharashtra

I face to much problem in calling from Jio to other company I tried 25 to 30 times and once call is connected. I Face call failed as well as All lines are busy in this route and I tried customer care that is also not responding about half an hour.

AviNash SaHoo

Reliance digital xpress wala apne hi logo ko token de rahe hai jio sim k liye nagpur me uper se helpline pe cal nhi lete jio wala..koi management naam ki chiz hi nahi ..uper se blackmarketing bhi ho rahi hai nagpur ...kya yeh hai digital india...???

Reliance Digital Customer Care's response, Sep 13, 2016

Dear Avinash,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

124563

from Dehra Dun, Uttarakhand

We have purchase Jio sim but it is not working properly due to low network coverage,

infect net surfing low and calling problem in every contact

Today dated 07/09/2016 sim indicating Emergency Call Only

JIO No. [protected]

Regards
Kishan Aswal
Ph. [protected]

dhanraj agrawal

from Jaipur, Rajasthan

My jio sim in not activate .. network is full but emergency calls only...
how to activate my jio sim
my jio sim no. is [protected]...

Reliance Digital Customer Care's response, Sep 13, 2016

Dear Dhanraj,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

m.a Sisodiya

from Mumbai, Maharashtra

I have been parched a jio sim 15 days ago but still not activate plz check it i have also rise a complaint about it but sitll nothing progress of you.
My complaint no. is:- SR0000018D94
My order no. is:- NO000004IOHX
My no. [protected]
Alternate no:- [protected]

Reliance Digital Customer Care's response, Sep 13, 2016

Dear Valued Customer,

We regret the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Reliance Digital Customer Care's response, Sep 14, 2016

Dear Valued Customer,

Our team tried contacting you however was unable to connect. Please share your registered or alternate contact number at the following link - - http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital

Amdnn

Sir,
My Jio4g No. [protected] is not connect in internet from 02/09/2016

Compliant/ Helpline 199 or 198 Not receive my Call

Reliance Digital Customer Care

from Noida, Uttar Pradesh

RE: Reliance Jio — Rio code is already redeemed problem

Dear Arumuga,

Thank you for sharing your contact details. Our team will connect with you and provide necessary assistance.

At Your Service,
Reliance Digital

vaibhavpaste

from Bhusawal, Maharashtra

Dear Sir,
I have applied for Jio Sim from one of the retail mobile store at madurai and I received a sim and submitted the application along with kyc documents one months before. Within 5 days.. my application was rejected due to the code is already redeemed. I have confirmed to them I haven't given the code to anyone. But I regret to inform you that, their response was very disappointing and said I can not able to take back my application and they cannot do anything on this. I have also mail the issue to [protected]@jio.com 10 days before and remind them through mail 3 times. Apart from automatic reply mail.. i have not received any mail from jio.
I request you to intervene in this issue to find out who has redeemed my coupen. I am sure, your latest system can easily find out that information.
I also request you to solve this issue at your earliest convenience
sir my coupon code [protected]
and contect no [protected]
[protected]@gmail.com is my id

Subhash Tiwary

from Baghdogra, West Bengal

Dear Sir, last day i applied for a Reliance Jio 4g sim card. The operator today saying that a sim card is already been issued in this phone's barcode. It means the barcode is already been used to issue a sim card. The barcode is generated on 27th sep 2016. Code is ([protected]) alternate number given is [protected]. Please suggest what to do? Jio office is not responding.

Subhash