Reliance Jio — Transaction failed but money not returned since 18/03/17

I have recharged with Rs/-303 on my Jio No. [protected] through Reliance Jio Money wallet on 18/03/17 but transaction failed but money not returned in jio money wallet till now.
I have tried to contact on jio money toll free number [protected] many times but no one received the call.
I have also complaint on [protected]@jiomoney.com three times but no one replied and money is also not returned.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
Apr 07, 2017
Updated by ravi_4422
Still money is not refunded and my secret account details like card no., CVV number and OTP was asked by jio contact person. Which create a doubt that what he want to do with OTP so I have not told him my OTP.
Apr 11, 2017
Updated by ravi_4422
Money refunded on 11/04/17
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My location is New Delhi Public School Virat Nagar Buxar Bihar . there are very bad networking speed for internet . please improve it earlier. Thanks

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