Reliance Jio — Why no activation

Address:

609003

Hi team,
I gave my documents for jio sim on 30/08/2016 and got the jio sim, but still there is no network in my sim.

I visited reliance store, the local dealer from which i bought the sim,
But there is no positive response, they are harassing too much, i got frustrated.
Please solve the problem and don't spoil the name of new brand ("jio").
Name; n, ravindran
Jio no; [protected]
Al no;[protected]