[Resolved]  Reliance Life Insurance — cheated by reliance nippon

Address:Thane, 421306

Hi my name is arushi sushant dubey. My husband sushant dubey has cheated by your company and now we both are suffering. Mansi sharma and ekta shrivastav from your policy distributor from mr. North india finserve contacted us and told us this policy is life insurance as well covered with health insurance where every month if my medical expenses went upto 999 then your company will give us full amt with consultancy charges and full amt of medicines to further they told us that your company will bear my pregnancy expenses too around 50%... As your companies big name we trusted and next they asked for payment and arranged call with account dept and manager too, to make us clear that all thing is very smooth and clear. We paid that around 30000 on given reliance nippon link... After few days we got hard copy of payment. Then they again called us and told that you have applied everything online so our company gonna to transfer you around 210000 i[censored] will pay further 60000. And the process will be like our companies inspection person will call u and ask u abt how you got to know abt reliance nippon then just told them by your friend and relative and tell your friend or relative ready with their id proof and meet that inspection person where he will be. After that your paid 60000 also gonna to reffund within 15 days. My husband given my brothers name num and office address. What they actually did they went to my brothers office taken few signature and made another policy of year premium 60000 after that whenever we contact them that they ignored and every time asked for 10 to 25 days now its around 4 month to complete and we are trying to get atleast own money. We tried various thing contacted your office but they told this is not gonna to refund and all.. My husband paid this amt by their credit card we are left with almost nothing. And i am 5 month pregnant and due to this me and my husband are suffering from severe depression and many times doctor given me alternatives due to this. Next i am gonna to compalain in consumer court, will complain in fdi as well local police station and sebi, rbi, etc. Cause i[censored] people are leaving us to die then before that i will try to atleast feel that suffocation that we are feeling now... My husband policy number: 53500056
Shashank dwivedi policy number: 53512238

Mumy contact num [protected]
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Oct 12, 2019
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2019
Reliance Life Insurance Customer Care's response
Dear Sir, We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

Regards,
Reliance Nippon Life Insurance Team
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    9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East), Mumbai, Maharashtra, India - 400063
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