[Resolved]  Reliance Life Insurance — Misconduct, deceived and fraud by staff & telecaller

Address:

Kolkata, West Bengal, 700078

My self Bijan Sarkar, take a policy of Reliance Life Insurance company from Kolkata, Guaranted Money back Policy no[protected] client ID[protected] issued on 24th September, 2015.
This is to bring your kind and urgent attention, that I have deceived and fraud by the agents and Telecallers of Reliance, Kolkata office.

For your knowledge, in past my previous office ( Automobiles Dealer) had made a policy of Bajaj Allianze in April, 2002 on my name against my PF deduction of my salary. The policy premium was Rs. 22404/- (yearly). After 3 years the company has closed without paying the premium except 1.

On September 2015, 1st & 2nd week, I have received constant phone calls from several persons of Reliance, Kolkata office, talking about my old policy withdrawal. They said the old policy o[censored]nit link plan, have invested in Reliance Gold equity lying in unclaimed position. The value calculated near about 50, 000/- as NAV wise. They told me to withdraw the amount with opening a new A/c. in Reliance Insurance Company of one same premium amount.

At that time, I was worried about some money for my mothers Gall blooder & Hernia operation as early as possible and I told my problem for invest money to open a policy . They assure me that, If I open a new policy of Reliance Insurance, they could withdraw the amount on medical ground within 25 days, including new policy amount also. I believe there word of Reliance persons, because I have the relation with ICICI Bank, maintaining the Account of Savings and Demat more than 15th Years.

On guidance of Mr. Rakesh Mondal ([protected]), Sr. Executive of Reliance Insurance, I visited to him at office of Reliance Infrastructure Co. Ltd. at Salt lake, Sector-V, Webel More, Reshmi Building- 2nd floor, Kolkata-700 091. As required by him, I deposited my Photo, Pan, Old Policy Copy and a ICICI cheq. Rs. 22, 400/- to Mr. Mondal. He made me a policy for one time premium without introducing the policy schedule and norms. But I got the paper of 15 yrs. regular policy.

For 2 months I have received several phones from Executives and Telecallers from Reliance Kolkata & Bombay offices on related of Bank A/c. confirmation, receiving policies documents and processing for return the amount on medical ground. After 3 months no phone connection works. I visited at the office for few days, but no any responsible person not in office to receive my complain.

In between, on December, 2015, I bound to change my mother’s operation from Nursing home to Hospital on facing of monitory problem. It is very heart full matter, some educated person of Reliance staffs made the fraud/ miss selling also knowing my problem. They made the policy of 22, 400/- per year, also knowing my earning between 2 laks per annum and also my age cover 54 yrs.

The phones of Executive & Telecallers have received from Akash Choudhury[protected], Swapan Banerjee (Sr. Exec.- [protected]), Rakesh Mondal([protected]), Dipak Das([protected]), Dipak Mahali-Accounts, Bombay ([protected]) and many other Lady voices from[protected]. Last call recd. 08/01/2016 from Ankita Desmukh, Reliance-Bombay office, she confirmed my Bank details and said Audit works is going and after 2 months and the amount credited automatically by NEFT. But now all the phone nos. out of conncetion.

My heartily request to you for cancel my policy and please provide my amount.

Regards – Bijan Sarkar, Mob: [protected], mail : [protected]@yahoo.co.in