Reliance Life Insurance — money back payment

Address:

Mumbai City, Maharashtra

My name is anil kumar yadav. I have taken one policy from your company at that time as per plan explanation they giving me combo plan
First plan super endowment plan no 5165885 and second plan super money back plan no 5165855 both plan issue same date same time.

As per plan explanation i received benefit on total sum assure amt 1242599 i. E money back amt 310650 but i received money back amt only 48438. I personally visit my borivali branch and given a letter on date 05.07.19 copy is attached.

As per previous conversation you are not answer following point

1. Why you make combo plan???

2. If my yearly premium amt 51125 then how to sum assure amt 193752.00???

As per normal any plan sum assure amt will be 10 time of yearly premium.

If i was taking two separate then i will get more benefit.