[Resolved]  Reliance Life Insurance — Policy Redemption issues

Address:232301

I bought a life insurance policy in 2007 and paid 3 premium after this i do not pay any money. Right now i want to Surrender this policy. When i bougt this policy agent ask only my voter card as id proof. According to id proof policy opened on the name of Manju and date of birth 01 01 1957 while original name is Manju rai as per all id proofs and bank. They told me to open a new account for redmption on the name of Only Manju. This is not possible at this time according to my documents.
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Jan 8, 2017
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Reliance Life Insurance Customer Care's response
Dear Mr. White,

We regret the inconvenience caused. Please share your details at rnlife.[protected]@relianceada.com so that we can look into your concern and provide you with the appropriate resolution.

Regards,
Reliance Nippon Life Insurance Team
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