[Resolved]  Reliance Life Insurance — Surrender of two policy nos. 51436442 & 51436386

Address:

110091

Sir We surrender two policies number mention above on date 23/1/2017.
we received a letter on 31/1/17 that surrender value is not payable with heading that Our policies are Group Saving Linked Plan. But our policies are under Reliance's Guaranteed Money Back Plan. We approached again to Noida Branch
and asked us to apply for review the case & we applied the same on date 10/2/2017. Now Mr. Dhiraj Goel ( Senior Territory Manger ) who suggested us at that time asked us to contact Customer care on date 3/3/2017 . To contact customer care that replied, we are busy will contact after some time. On the date 10/2/2017 the same answer was given to us that we are busy will phone you at after some time. But we receive no call from customer care.