[Resolved] Reliance Life Insurance — what is the reason of getting less amounts in return under reliance child plan

 
3 Reviews
Sivasagar, Assam, India
 Rekha Agencies
Dear
Sir/ madam;
I, gouri shankar karnani, had a policy of your organisation bearing
Policy number :[protected] would like to ask you about the maturity
Value of the policy. I had invested total amount of rs. 5, 00, 000/- and
In return i had got in the year 2014 rs.89, 590.75, in 2015 rs.
89, 590.75, in the year 2016 rs. 89, 590.75- and in the year 2017
Rs.1, 29, 493.68. I got the maturity value - total rs. 3, 98, 265.93
So i want to ask you that i had invested rs. 5, 00, 000.00 and in return i
Had got rs. 3, 98, 265.93.
So my quary is why we received less amounts against my investment value

Thank you
Yours faithfully
Gouri shankar karnani
Policy number:[protected]
Phone number:- [protected]
Sibsagar, assam
Complaint marked as Resolved Oct 26, 2017

Complaint Status


[Sep 23, 2017] Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Reliance Life Insurance Customer Care's response, Sep 25, 2017
Dear Mr Karnani,

We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

Regards,
Reliance Nippon Life Insurance Team
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Further to our telephonic confirmation, with reference to your concern raised regarding balance amount, we regret to inform you that we are unable to comply with your request.

If you think we have been unable to meet your expectation on the resolution that we provide, kindly address your grievance within 8 weeks from the date of the receipt of the resolution letter to Rnlife.[protected]@relianceada.com. We request you to quote this reference no [protected] in all your future communication with us on this subject. If we don’t hear from you with in the stipulated timeline, we will consider the complaint closed with no further action required.

At Reliance Nippon Life, our endeavour is to provide you with a delightful experience. We would like to request you to give us an opportunity to serve you better in the future. We would also urge you to ensure that you have adequate life insurance as part of your financial plan for the financial security of your family.

If your issue remains unresolved, you may make a further reference to the Insurance Ombudsman, in terms of Rule 12 & 13 of the Redressal of Public Grievance Rules, 1998. Please visit www.reliancenipponlife.com for contact details of the Ombudsman.

If you have any queries or concerns, please give us a call on[protected]Toll Free) or[protected] between 9:00 a.m. to 6.00 p.m.( Monday to Saturday). You can also email us at rnlife.[protected]@relianceada.com or visit your nearest branch.


Thanks & Regards
Customer Care

From: Amitva Sharma/RLI/Customer care
Sent: Tuesday, September 26, 2017 3:09 PM
To: [protected]@gmail.com
Subject: Policy No 50019330

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Add star Rekha Agencies 26 September 2017 at 17:24
To: Amitva Sharma/RLI/Customer care
Reply | Reply to all | Forward | Print | Delete | Show original
Dear sir/
please note that following short amount revived from your side.

Period "premium Bonus Amount
paid" Amount Total received
short received"

31-Mar[protected].35 0
31-Mar[protected].35 0
31-Mar[protected].35 89590.75
31-Mar[protected].62 89590.75
31-Mar[protected].08 89590.75
31-Mar[protected].68
Total 500000 + 41211.7 = 541211.[protected].93 = 142945.82

so please look of this chart as per this chart you give me Rs
1, 42, 945.82 short amount till today

so we request to you that please deposit same amount in our bank
account immediately as soon as possible.

Thanks and Regatds
Gourishankar karnani

On 26/09/2017, Amitva Sharma/RLI/Customer care
- Show quoted text -
--
Thanks & Regards

Bajrang Lal Karnani
For :- Rekha Agencies
Hospital Road
Sivasagar
[protected]
[protected]
I want my money back
My policy no. 17073529
Client ID ...75348641
DOC ... 28 May 2010
Installment premium ...20000.00 Rs.
Reliance Life Insurance Customer Care's response, Oct 5, 2017
Verified Support

Dear Mr. Khatri,

As discussed with you in detail, we regret that we are unable to process your request. We have sent across a response addressing your grievance. Please write to us at [email protected] for any clarification regarding the same.

Regards,
Reliance Nippon Life Insurance Team

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    Reliance Life Insurance - what is the reason of getting less amounts in return under reliance child plan