Reliance Market — regarding your superb customer service,

Address:600044

Hi team,

I hope this mail finds you well,

This email from me is to let you know how wonderful and awesome your customer service provided in your store, reliance market, pallavaram, chennai. Store number :3303,

Your cashier name : alagarasan{60417761} from your bill, he was closing the billing counter and i happened to be the last one, my bad fate i didn't teach my ten year old daughter to tell other customer that the counter is closed and please don't stand behind me, next time i will teach my daughter for sure to do your cashier's work, because when i asked your cashier how would a ten year old daughter will know that and why are you blaming on her for the customer behind her. Here you might want to question me where were you then? Why didn't you do what our cashier asked you to? My sincere apologies for that as i was doing my last minute shopping as it would save my time and you would have profit from what i buy, may be i am wrong next time will make sure that i stand there and do the job as told by your cashier or support staff for sure or will teach my daughter to do so, however i did complain at the reception and found another wonderful story as another customer had purchased 3 t shirts which was under the discounted price placard and while billing the offer wasn't applicable and wanted to confirm with your receptionist, he gave some answer by questioning another girl staff there, and she gave another wonderful answer asking them to come another day for the same offer, the customer grumbled something and went away, and your girl's response to the receptionist, billing eh pannala idhula ivalavu thimira paaru, i was litreally shocked by that as i am also standing there for complaining about my experience. Please take care of these issues,

Once again thank you for your wonderful service, awesome customer experience,

I'm writing this email even after complaining to your receptionist, because i'm not convinced with the solution provided that it would be a permanent one,

Shopped on sunday: 6/5/2018 time: 18:51:32 invoice number: [protected]

Thank you,

Aravind sankararaman,

[protected]
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Comments

Price tag of Ariel detergent powder was different at material rack and at bill counter.
Afterwards came to know that it was not updated at rack.
Cleanliness required at vegetable counters.
There I feel that staff needs to be trained that how to deal with customers of different nature.

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