Reliance Mart — pressurised me to pay double, pathetic service, in experience asm, sm, cashier negligence and not refunded money since 16 days.

Address:

JAIGAON DIST: ALIPURDUAR ,WEST BENGAL

Dear sir,
It's is the incident of reliance smart jaigaon, west bengal alipurduar dist. I shop for 736 rs. And paid through axis bank atm card & amount deducted receipt printed out but bill couldn't print out. For it i had to wait for 30 minutes without supportive acknowledgement, i told them that take my number and please call me when your problem get solved.

Here i didn't got any call from anyone as my office gets over went in 5.30pm again but no one is serious about my problem and one food and beverage manager faced me since the beginning after his acknowledged not him or no one dare to solve my problem and tool initiative hopeless cashier not reported his sm or supervisor regarding this and he left duty and did settlement and it's accounted in settlement bill too.

As i went inn after duty than also no one so much interested to solve it finally they came with solutions after 1.20 hour that i have to pay double. Where i have taught them 3 solutions how work can be done but the sm was useless in decision making nor he knows the customer values nor had better experience to handle it where i was harassed from 4 hour. Finally it was raining and i had to return to family after hectic service and fight with 4 hour late hopeless service resulted pay double.

Now tell me is it the way you treat customer why you can't let me go which i billed it and i had transaction receipt and bill was showing in settlement receipt..? Hopeless service and and devastating experience.

Regards
Robert khawas
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